Perfection is almost impossible as long as a person is running a process manually. It is prone to error because of the obvious limitations of the mental and physical limitations of the human body. It is often convenient to make a process automated and controlled by programs and machines to obtain more satisfactory results, this precisely was the idea behind the 4th industrial revolution in the early 1900s.
It is always beneficial that a process takes less time and produces more efficient results which are the core targets of automating any process. Automation can speed up the overall working of any organization dealing with complex and long tasks. Moreover, a robotic process is often more reliable because it follows the rules and provides the output that it is designed for, nothing more and nothing less. Process management flourishes profusely through these means allowing the company to diversify its usage of time.
Business process automation has sped up workflow management as well. It has evolved into something that companies depend on to be profitable, and now most of their general tasks are being performed through this production method.
What Precisely is Business Process Automation (BPA)?
Business process automation can be defined as using high-tech tools and processes used to increase the efficiency and accuracy of the work. These processes can employ a combination of software and hardware that automate the system with minimal human interference and produce the desired results more quickly and adequately. Thus, automation promises to provide a system that is less time-consuming and energy-draining.
By not having to use manual effort, automation in any system eliminates inefficiencies in operation. Quality management and automated business processes can be cost-saving, and you can always have more of that.
By automating business processes, you can maneuver many difficult tasks using AI and software in a matter of minutes that normally require multiple man hours. It has become increasingly common in many well-known institutions and business organizations to automate every possible task in the operations. There are many general examples of ways that this process of automation can take place such as:
Why Should You Care About Automating Business Processes?
Creating a digital workplace is a permanent solution to reducing the chances of error and unlocking new levels of economies of scales with minimal resources. In today’s corporate world, every little bit and second literally matters. Among the many different benefits that this methodology can offer, some of them are:
Appropriate Time to (or not to) Automate a Process
Despite how helpful this automation process is, you cannot just ruthlessly automate any process you desire. There are limitations to how and when you can use this method; otherwise, it can be counter-productive and produce doubtful and indecisive results.
Make sure the automated process flow is not so complex that it would eventually lead to an inability of future workers to carry it out. It is better to either simplify it or provide appropriate training and documentation to employees so they are comfortable operating the new system.
Only raw and relevant data must be utilized for the automation. Any emotional or gut feeling kind of data must not be brought into use. As humans, we rely on a lot of factors including emotions and logical thinking to make our decisions. The same is not true for machines; they need data in form of numbers and if you cannot effectively do that, you are in for a new headache. That being said, there are times where human intervention is needed to validate outputs and communicate effectively across teams for example.
It is easier when all the members of the organization are on the same page about its implementation. As human beings, we can be very sensitive to change and therefore, may carry some objections towards automating a process that has previously been done manually for years. Therefore, for fluent functioning and transition, automating business processes must be communicated to all impacted members of the process. Not only that but they should be encouraged to bring forward their questions, concerns, and confusions. This helps create an inclusive environment for welcoming change with open arms.
Automation in any process has a lot to do with the state of technology as well. Undoubtedly, today the human race is far ahead with respect to the state of AI that it used to be 20 years ago. But the machines still have a lot to improve and a long way to go. There is a possibility that the process you are trying to automate cannot be automated at the moment because the technology is simply not advanced enough. Be mindful of this and consult an expert as to whether the desired automation is possible or not.
So, it is advised not to rush into the implementation of automated business process management. You can appreciate the true benefits of automation only if you are cautious of these limitations.
Examples of Business Process Automation in HR
HR workflows are opportunities to profoundly simplify HR processes, and can often be implemented quickly for instant utilization. An HRIS (Human Resources Management Information System) is a software, capable of streamlining this automation process. Many HRIS systems have workflow management capabilities built into them. In addition, a software like this can integrate all your HR applications you use for different purposes and compile on one database and dashboard for better overview and analytics. Whatever the HR software, you can easily extract the data and present it in a much more understandable way. Here are some examples of processes that can automated using workflow automation functionalities in a workflow management software.
Employee Support and Help Desk
Business Process Automation Tools
There are many tools available on the market that you can successfully help you in the automation process. These configurable automation solutions help you create a digitized system based on artificial intelligence and algorithms and eventually increase your departmental output. The HR dashboard can easily integrate with these tools and deliver you consolidated reports that can help you measure the efficiency of processes and compare productivity pre-automation vs. post-automation.
How to Choose the right HR Automation Software
There are tons of HR applications on the market and each one them will tell you that they are the best. However, you as a Business Analyst or HR decision-maker should consider what is suitable the most to your organization:
Automating business processes has revolutionized how business operate in the modern world. Management systems have improved tremendously, making processes efficient, productive, and easy to implement. Digital workplaces, like an HR platform which has an easy-to-use interface, can provide your organization the leg-up it needs to outshine your competition when it comes to HR agility and human capital management.