Companies that make employee engagement a priority have a genuine competitive advantage. Nevertheless, boosting engagement levels as well as maintaining them takes commitment, time, and investment. Therefore, it is essential for managers to develop a strategy that will be easy to implement but is optmized to drive employee engagement.
Drive employee engagement
When the efforts of workers are recognized and appreciated, they become more engaged as a result of feeling valued. This encourages them to strive for excellence in their respective duties. High employee engagement is correlated with a positive employee experience. But bear in mind that employee engagement is not just about employee happiness and satisfaction but should also be linked with high performance. The major objective is to create a team or group of engaged employees who will drive employee engagement and worthwhile results for your brand.
So how can you drive employee engagement in your company? Here are five resourceful tips that you should implement to see high levels of engagement in your workforce:
1. Recognize and compensate your employees
It is crucial to recognize and compensate your employees accordingly. Make a point of paying close attention to the development and progress of every worker within your company. If you give your employees merit-based compensation, make sure they also know the reason behind the rewards. Taking such an action will go a long way to boosting the chances that employees will remain engaged in the future.
Rewards can come in different forms. You can send a personal note along with a gift card to an employee in appreciation of their commitment to their duties or tasks. You can also reward hard-working employees by promoting them to higher administrative positions or key positions that enhance the outcome of other teams or departments.
We live in the era of social media where almost everyone is connected in one way or another. You can implement a gamification strategy which would even make your job easy. You will be able to identify or recognize the best performers and establish a healthy competitive environment among the workers within your company.
It does not even matter if your team of employees works from different geographical zones or locations. All you need to do as a manager is to pay undivided attention to metrics that will promote or drive positive engagements for your employees.
2. Invest in employee enablement and training
This is one of the few things that companies do not do for their employees and this affects their overall output in the long run. When an employee from such a company sees an opportunity from another company that is known for empowering its employees, chances are that he will leave to take up a new position elsewhere.
But companies that invest heavily in their employees will see pronounced and profitable results or outcomes. When your employees go for skill assessments and regular training, they will become more loyal to your company. Employee empowerment will also bring about improved results in their respective duties or tasks which is a big plus to the growth of your brand.
It may be difficult to pull employees away from their desks for these training or skill assessments. But you can create or integrate a workforce management platform that would make it easy to schedule training courses at the right time and date for your employees.
Additionally, if pulling employees physically away from their desks would have a negative impact on your operations, you can enroll them in online courses. Your employees will not need to leave their office or duties and can log in to their online training portals to access the courses for the day. They can do this after the close of business or at their respective homes and it will not affect their day-to-day activities in the office.
Furthermore, you can assign interactions based on proficiency levels as well as shift employee availability to ensure that scheduling training is done more smoothly.
3. Dynamically seek employee feedback
Your employees are in the best position to interact with your esteemed customers. This means that they are privy to the pain points of customers as well as feedback about your product or service. You should give room for your employees to provide adequate feedback obtained from your customers which may entail improving a process, a product, or a campaign. This would help the organization to learn more or have first-hand information about customer insights from people that know them best. The indirect result of this would be the employees acknowledging the difference they have made.
4. Help your employees to become better acquainted with each other
If you really want to drive employee engagement, you should not overlook this extremely important but rarely-used tip. Most companies – especially large ones – have workers who go through every day at the workplace without getting to know their colleagues intimately. This issue can also be noticed in small and medium businesses as they grow or expand. As the company grows, the chance that employees will feel a disconnect increases. This could have a negative effect on the overall effectiveness of your workforce.
5. Encourage flexibility
Your employees should have the autonomy to make important decisions about their work such as fine-tuning their work schedules as well as choosing their work location. Allowing employees this sense of control enables them to be more resourceful. When employees work in an environment that promotes flexibility, they tend to be more engaged compared to those who work in rigid settings. Technology has made it possible for any manager to keep track of employees regardless of their location.
It is important to note however that while research has shown that employees who work from home tend to put in more hours, this does not always mean better engagement or productivity. For this reason, managers need to carefully manage the well-being of their remote workers.
When all’s said and done, the active involvement of employees in the activities of any company will foster engagement and unmistakable productivity in every section of the company.